Company Details

Legal entity: Homes44 Ltd

Registered office: 44 Kingsway, London, WC2B 6LE, United Kingdom

Telephone: +44 20 7946 0444

Email: info@homes44.com

Website: homes44.com

1. Privacy Policy

This Privacy Policy explains what information we may collect through homes44.com, how we use it and what rights users have under applicable UK data protection principles.

1.1 Information we may collect

• Name, email address, telephone number and other details submitted through contact forms.
• Enquiry information relating to your property, project scope, budget and preferred timeline.
• Technical information such as IP address, browser type, device information and page interaction data.

1.2 How we use information

• To respond to enquiries and provide quote-related communication.
• To improve website performance, usability and customer support.
• To maintain internal records and manage legitimate business operations.

1.3 Sharing with third parties

We do not sell personal information. Information may be shared with service providers such as hosting, analytics, email or CRM providers where reasonably necessary for site operation and enquiry handling.

1.4 Data retention

We retain information only for as long as reasonably necessary for the purpose it was collected, or as required by law, regulation or legitimate administrative need.

1.5 Your rights

• You may request access to personal information we hold about you.
• You may request correction or deletion where appropriate.
• You may object to certain processing or withdraw consent where consent applies.

1.6 Contact

For privacy queries, please email info@homes44.com.

2. Cookie Policy

Cookies are small files placed on your device to help websites function properly and improve the user experience.

2.1 Types of cookies we may use

• Essential cookies for basic site functionality.
• Analytics cookies to understand site usage and performance.
• Marketing cookies where advertising tools are in use.

2.2 Managing cookies

You can control or disable cookies through your browser settings. Please note that some parts of the site may not function as intended if cookies are disabled.

3. Payment Policy

If paid services, consultations or deposits are offered through the site, this policy outlines the general expectations relating to payment handling.

3.1 Accepted payment methods

• Debit and credit cards via an approved payment provider.
• Online payment platforms where available.
• Bank transfer by prior arrangement.

3.2 Payment confirmation

Once a payment is successfully completed, confirmation may be sent by email or shown through the payment interface.

3.3 Payment security

Homes44 does not intentionally store full card details on this website. Payment processing is expected to be handled through secure third-party providers.

3.4 Payment questions

Please email info@homes44.com for payment-related queries.

4. Refund Policy

Refunds may apply to paid consultations, deposits or information services where such services are offered via the website.

4.1 When a refund may be considered

• Duplicate or incorrect payment.
• Service non-delivery due to an issue on our side.

4.2 When a refund may not apply

• Where the agreed service has already been provided in full.
• Where delays or failures were caused by inaccurate details supplied by the user.

4.3 Refund request timeframe

Refund requests should ideally be submitted within 7 calendar days of the payment date. Review of a refund request may take up to 7 working days.

4.4 How to request a refund

Send an email to info@homes44.com with the subject line Refund Request and include your name, payment date, amount and a short explanation.

5. Policy Updates

We may update these policies from time to time. The most current version will always be displayed on this page.